Updating donation details or stopping donations

Log in and select the "Donations" tab of your account. (If you do not have a password, please use the "Forgot password" option first)

Stop a recurring donation

Select the "Donations" tab of your account and click on "Recurring donations". Click on "Edit" next to the donation instruction, then on “Stop” in the popup window.

Note: If a "Recurring donations" tab is not displayed, no recurring donations are active on your donor account. 

Change details of a recurring donation

Go to “Recurring Donations” and click on "Edit" next to the relevant donation instruction. Make the changes as required in the popup window and click "Update".

Note: Changes to recurring donation instructions can only be made with card or bank account details that have been used before. To donate with a new credit card or new bank account details, first follow the steps below, then return and edit the recurring instruction.

Update your existing payment details

Click on the "Settings" tab, then on "Payment details". Click on "Add New" to add a new payment method or click on "Remove" next to a payment method you no longer wish to use for online donations.

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