To stop or change a recurring donation, log in to your fundraising account and view the history of your GivenGain donations (My donations).
Stop a recurring donation
Click on a donation to view the name of the beneficiary charity, then click through to their profile to view their contact details. The charity will be able to stop the donation from their end, by following these steps.
Change details of a recurring donation
Have the recurring donation stopped by the charity (see steps above), then visit the relevant donation page to set up a new recurring donation, using a new card and/or selecting a new amount to donate.
Note: If you're not able to contact your charity to have them stop the recurring donation, please get in touch with our Support Desk.