A "Pending" status in the "Transferred" column of your donation report means that the donation has not yet been cleared for a transfer to your charity bank account.
Donations are transferred to your charity account in batches, per currency, at the following times:
- For all currencies except ZAR, on the 10th and 25th of the month after a 32-day period has lapsed
- For ZAR card donations, on the first Monday after a 32-day period has lapsed
- For ZAR bank account donations, on the first Monday after a 14-day period has lapsed
Note: Transfers of donations in a particular currency will only be made if the total amount to be transferred in that currency (check this under “Reports” and “Transfers”) is equal to or higher than the minimum transfer limit for that currency (check this under “Settings” and “Transfers”).
Please allow for up to 6 business days for the transferred amount to reflect in your charity bank account.
Tip: Increasing your minimum transfer limit per currency will enable you to save on the batch transfer fees charged by the bank.