Adding a donate button on your official Facebook Page

Aim: To enable visitors to your organisation's Facebook page to donate via your GivenGain cause profile.

Note: You'll need to be an administrator of your organisation's Facebook page to perform this action.

First, ensure that you are logged out of your GivenGain account, then locate your GivenGain cause profile on our platform by using the "Search GivenGain" field, and view it.

In a new browser tab, visit your organisation's Facebook page and click on "Add a Button" at the top right below the cover image. (If you already have a call to action button set up, click on it, then select "Edit button") In the "Choose a Button" drop-down menu, select "Donate". (The "Donate" option will only be available if your page category is "Non-profit organisation" or "Non-governmental organisation (NGO)")

Add your organisation's GivenGain URL in the "Website" field – select your preferred URL. For example:

  • A GivenGain cause profile – example
  • A GivenGain cause profile general donation page – example
  • A GivenGain cause profile campaign list page – example
  • A GivenGain cause profile campaign page – example
  • A GivenGain cause profile campaign donation page – example

When done, click on "Create" in the popup window. The "Donate" button should display at the top right of your organisation's Facebook page, below the cover image. Example.

Important: Hover your cursor over the "Donate" button and select "Test button" to ensure that it is set up correctly. If not, edit the button and change the URL. 

Tip: When the "Donate" button is set up on your organisation's Facebook page, why not add a post on your Facebook page to let everyone know about it? Invite your fans to visit your Facebook page and click on the "Donate" button to set up a donation for you!

Note: The URL formats may differ slightly if you’ve added text in the "Cause URL" field (Settings > Account) and "Cause campaign URL" field (Cause campaigns > Manage > Edit) on your GivenGain account.

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