Adding donations from non-GivenGain sources to your GivenGain total

If your charity campaign is linked to an event page on GivenGain, you can include donations received from other sources in your GivenGain total – including in-person donations or direct bank transfers.

To add any non-GivenGain donations to your charity campaign, log into your GivenGain profile.

Select "Campaigns" from the menu on your dashboard.

Find the campaign you want to add off-platform donations to and click "Manage > Overview".

Click "Additional donations" in the row of tabs below the four main boxes.

If you have multiple events connected to your campaign, find the correct event from the list.

Add the sum total of non-GivenGain donations that you want to display on GivenGain into the correct box. Make sure the amount entered is in the same currency as the currency set for the campaign, scroll down to the bottom of the page and click "Save".

Your publicly-displayed raised amount will increase by the amount you have entered on the "Additional donations" page. This will be visible on your charity page, the relevant campaign page, and any events linked to the campaign. A disclaimer will be added to these totals indicating that it includes donations received from other sources.

To add more donations, follow the steps above, increase the amount on the "Additional donations" page by the sum total of new donations you have received, and click "Save".

Have more questions? Submit a ticket