Fundraisers & donors
Account
Donations
- Fixing a failed donation
- Updating donation details or stopping donations
- Understanding the option for donors to cover donation fees
- Requesting tax certificates
- Resending donation notifications to your inbox
- Understanding Gift Aid (for UK donors only)
Projects
- Creating your fundraiser project
- Adding a thank-you message to donation notifications
- Adding a photo or video to a fundraiser project
- Adding an update to your fundraiser project
- Adding Strava or Runkeeper activities to a project
- Reopening a finished project or extending the end date
Online Fundraising
Charities
Account
Donations
- Understanding the option for donors to cover donation fees
- Transfer schedules and donations with pending status
- Stopping a donation instruction on behalf of a donor
- How does claiming Gift Aid work? (for UK Charities only)
- Anonymous donations
- Adding offline donations from non-GivenGain sources to your GivenGain total