Charities

Account

• Updating your charity bank account details or profile name
• Resetting your password / accessing your username
• Setting up your charity profile
• Adding a thank-you message to donation notifications
• Managing system user access to your charity account
• Managing access permissions in your charity account

Donations

• Understanding the option for donors to cover donation fees
• Transfer schedules and donations with pending status
• Obtaining tax certificate donor data
• Stopping a donation instruction on behalf of a donor
• Adding off-platform donations from non-GivenGain sources to your GivenGain total
• Anonymous donations
See all 7 articles

Campaigns

• Managing charity campaign pages
• Adding fixed donation amounts for charity campaigns
• Setting a featured campaign for your charity profile
• Adding / editing an update to your charity campaign
• Removing unwanted fundraising projects from a charity campaign

Online Fundraising

• Understanding the fundraising minimums functionality for individual fundraisers
• Enabling your supporters to fundraise on behalf of your charity
• Adding the GivenGain donate or fundraise button to your website
• Adding the GivenGain charity widget to your website

Supporter data & reports

• Viewing and exporting off-platform donations as part of your donation reports
• Locating a supporter in your database
• Drawing detailed reports

Billing

• Resending billing invoices
• Cancelling your GivenGain account

Third-party integration

• Adding a custom domain
• Adding Google Analytics integration
• Connecting to SalesForce, MailChimp and Campaign Monitor

Fees

• GivenGain's fees