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  1. GivenGain Support
  2. Charities

Charities

A registered, non-profit entity (charity, organization, foundation, club, trust, NGO etc.) that has a profile for donations and can be linked to a partner event page and an individual's fundraising project.

Account & settings

  • Logging in to your charity account
  • Updating your charity account settings
  • Managing admin user access to your charity account
  • Adding a thank-you message to donation notifications
  • Updating your charity registration details or bank account details
  • Cancelling your GivenGain account

Donations

  • Understanding the option for donors to cover donation fees
  • Donation payout schedules
  • Stopping a recurring donation on behalf of a donor
  • Adding off-platform donations from non-GivenGain sources
  • Anonymous donations and GDPR consent
  • Gift Aid (for UK Charities only)
See all 8 articles

Reports

  • Viewing and downloading donation reports and statements
  • Viewing and downloading payout reports and statements

Organiser & Partner events

  • Understanding charity Organiser and Partner events
  • Creating a charity Organiser event page
  • Adding / removing images on a charity Organiser event page
  • Viewing the leaderboard and activity on an Organiser or Partner event page
  • Viewing & downloading the fundraiser details of an Organiser or Partner event
  • Understanding the fundraising minimums functionality for events and charities
See all 10 articles

Online fundraising

  • Empowering your donors to fundraise on behalf of your charity
  • Adding a GivenGain donation link on your official website
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