Account
- Updating your charity bank account details or profile name
- Cancelling your GivenGain account
- Resetting your password / accessing your username
- Setting up your charity profile
- Adding a thank-you message to donation notifications
- Managing system user access to your charity account
Donations
- Understanding the option for donors to cover donation fees
- Transfer schedules, payouts and donations with "Pending" status
- Obtaining tax certificate donor data
- Stopping a donation instruction on behalf of a donor
- Adding off-platform donations from non-GivenGain sources to your GivenGain total
- Anonymous donations and GDPR consent