Charities

Account

• Updating your charity bank account details or profile name
• Cancelling your GivenGain account
• Resetting your password / accessing your username
• Setting up your charity profile
• Adding a thank-you message to donation notifications
• Managing system user access to your charity account
See all 7 articles

Donations

• Understanding the option for donors to cover donation fees
• Transfer schedules and donations with "Pending" status
• Obtaining tax certificate donor data
• Stopping a donation instruction on behalf of a donor
• Adding off-platform donations from non-GivenGain sources to your GivenGain total
• Anonymous donations
See all 7 articles

Campaigns

• Managing charity campaign pages
• Adding fixed donation amounts for charity campaigns
• Setting a featured campaign for your charity profile
• Removing unwanted fundraising projects from a charity campaign

Online Fundraising

• Understanding the fundraising minimums functionality for individual fundraisers
• Enabling your supporters to fundraise on behalf of your charity
• Adding a donation link on your official website to your GivenGain charity profile
• Adding the GivenGain charity widget to your website

Supporter data & reports

• Viewing and exporting off-platform donations as part of your donation reports
• Locating a supporter in your database
• Drawing detailed reports

Third-party integration

• Integrating with the Double the Donation option
• Integrating with SalesForce
• Connecting to MailChimp and Campaign Monitor