Account & settings
- Logging in to your charity account
- Updating your charity account settings
- Managing admin user access to your charity account
- Adding a thank-you message to donation notifications
- Updating your charity registration details or bank account details
- Integrating with the Double the Donation option
Donations
- Understanding the option for donors to cover donation fees
- Donation payout schedules
- Stopping a recurring donation on behalf of a donor
- Adding / editing off-platform donations from non-GivenGain sources
- Anonymous donations and GDPR consent
- Gift Aid (for UK Charities only)
Reports
Organiser & Partner events & Groups
- Understanding charity Organiser and Partner events
- Understanding Groups (for charities)
- Creating a charity Organiser event page
- Adding / removing images on a charity Organiser event page
- Viewing the leaderboard and activity on an Organiser or Partner event page
- Viewing & downloading the fundraiser details of an Organiser or Partner event