Skip to main content

GivenGain Support

Submit a request
Sign in

Sign in
Submit a request

GivenGain Support
Charity sign-up FAQs

Charity sign-up FAQs

How to get your charity registered on GivenGain for participation in events, to enable fundraising by individuals or to receive donations.

Charity application

What is the GivenGain service?
Who may apply for a GivenGain charity account?
Can I apply on behalf of my charity?
Can I get started for free?
Do I have to sign a long-term contract?

Data

How safe is my data?
Will you ever contact people on my database?
Can I export my data?

General sign-up questions

What information do you need to sign up your registered charity?
Why do you need a bank compliance form or official bank document?
What is the SWIFT / BIC code?
Do you accept any charity?

Service & support

Do you do any marketing on behalf of a charity?
Do you provide financial support?
Do you provide technical support?

Security & privacy

What is your privacy policy?
Are you PCI-compliant?
Do you store donor credit card details?
Do you have firewall security?
Where is the GivenGain service hosted?

Tax & legal questions

What are GivenGain's terms and conditions?
Do you offer tax advice or certificates?
Do I have to sign any agreements?
Can I trust GivenGain?

GivenGain Support