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Charity application & billing
What is the GivenGain service?
Who may apply for a GivenGain charity account?
Can I apply on behalf of my charity?
Will the GivenGain Foundation bill me?
What types of payment do you accept?
Can I change my service at any time?
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How safe is my data?
Will you ever contact people on my database?
Can I export my data?
General sign-up questions
What information do you need to sign up your registered charity?
Why do you need a bank compliance form?
Do I have to provide credit card details?
What is the BIC code?
Do you accept any charity?
Service & support
Do you do any marketing on behalf of a charity?
Do you provide financial support?
Do you provide technical support?
Security & privacy
Are you PCI-compliant?
Do you store donor credit card details?
Do you have firewall security?
Where is the GivenGain service hosted?
Tax & legal questions
Do you offer tax advice or certificates?
Do I have to sign any agreements?
Can I trust GivenGain?