Managing charity campaign pages

Each campaign follows a specific life cycle and should be managed on a constant basis to ensure that it is still relevant and up-to-date. First log in to your charity account.

Add a new campaign

Select the “Campaigns” tab of your charity account and click on "Create campaign". Complete all required fields by adding information about your campaign. When done, save the campaign and click on "View" to visit the campaign as your donors will see it.

Tip: Add an image on your campaign page to make your fundraising idea more attractive to your donors.

Edit an existing campaign

Click on "Manage > Edit" next to the campaign name under the "Campaigns" tab, make the changes to your existing campaign as required, then save.

Pause a campaign

This will make the campaign invisible to everyone except the primary user / system user. Take care, however: It will also close any associated fundraiser projects for donations until you reactivate the campaign. In addition, all recurring donations for this campaign will be stopped, and the donors will be notified. To proceed with this, click on "Manage > Edit" next to the campaign name under the "Campaigns" tab, then on "Pause".

Archive a campaign

When you archive a campaign, it can no longer receive donations and any associated fundraiser projects are closed for donations. In addition, all recurring donations for this campaign are stopped, and the donors are notified. Take note that you cannot reactivate an archived campaign, only delete it. To proceed, click on "Manage > Edit" next to the campaign name under the "Campaigns" tab, then on "Archive".

Delete a campaign

Once you delete a campaign it cannot be undone! All associated fundraiser projects will be closed for donations. Additionally, all recurring donations will be stopped, and the donors will be notified. To proceed, click on "Manage > Edit" next to the campaign name under the "Campaigns" tab, then on "Delete".

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