Donations received from alternative sources, such as in-person contributions or direct bank transfers, can be added to your charity Organiser events, Partner events and Groups donation lists and totals.
These donations may also be assigned to a specific fundraiser project.
Note: Off-platform donations will also count towards a fundraising minimum milestone.
Log in using the email address associated with your charity account and navigate to the relevant section:
- your charity's events under Events > Organiser > Active or
- a Partner event (created by an event organiser) under Events > Partner > Active or
- a Group under Events > Groups > Active.
Click on the vertical dots ⋮ icon adjacent to the relevant event/group, then select Manage event/group and proceed to the Off-platform tab.
Click on Add donation and complete the required fields. Once finished, click Save.
Note:
- If the donation is designated as Anonymous, only the date, amount and message will be publicly displayed.
- The Notes field is intended for internal use only and will not be shown publicly.
- Any message entered in the Donation message field will be publicly visible.
- Use the Fundraiser project dropdown menu to associate the donation with a specific fundraiser project and its total.
The publicly displayed total will increase by the amount you enter in the Off-platform section. This update will be visible on your charity profile, the corresponding event page, and the selected fundraising project. A disclaimer will be appended to these totals, indicating that they include donations received from external sources.
On the public donation list, a note stating From sources outside GivenGain will appear below each off-platform donation, along with the donor's message if provided.
To edit an off-platform donation, use the pencil icon next to an off-platform donation.
To delete an off-platform donation, use the trash can icon next to an off-platform donation.