Add donations received from other sources, e.g. in-person donations or direct bank transfers, to your charity Organiser events and Partner events donation list and total.
These donations can also be attributed to a specific fundraiser project.
Log in as a charity admin and visit your charity's events under Events > Organiser > Active, or if the event is a Partner event (created by an event organiser), visit Events > Partner > Active.
Click on the vertical dots ⋮ icon next to the relevant event page, then on Manage event and visit the Off-platform tab.
Click on Add donation and complete the fields. When done, click on Save.
Note:
- If the donation is set as Anonymous, only the date and amount will display publicly.
- The Payment reference field is for internal use only and will not display publicly.
- The Donation amount section has to be completed and confirmed, as an off-platform donation can't be edited afterwards.
- Any message added in the Donation message field will display publicly.
- Use the Fundraiser project dropdown to link the donation to a fundraiser's project and total.
The publicly-displayed total will increase by the amount you have entered on the Off-platform section. This will be visible on your charity profile, the relevant event page and the selected fundraising project. A disclaimer will be added to these totals, indicating that it includes donations received from other sources.
In the donation list on a public page, a note reading From sources outside GivenGain will be displayed below each off-platform donation, together with the donor's message if applicable.