Adding off-platform donations from non-GivenGain sources to your GivenGain total

Now you can include donations received from other sources in your GivenGain charity campaign page donation list and total – including in-person donations or direct bank transfers. These donations and related information will also form part of your donation reports – read more

Non-GivenGain donations to your charity campaign page may also be attributed to a specific fundraiser project and event page.

To add any non-GivenGain donations to your charity campaign page, log into your GivenGain profile.

Tip: To find out which campaigns are linked to an event page, first visit Reports > Events.

Select 'Campaigns' from the menu on your dashboard.

Find the campaign you want to add off-platform donations to and click 'Manage > Overview'.

Click 'Additional donations' in the row of tabs below the four main boxes.

Click on 'Add additional donation' to add the details of an off-platform donation you received for your campaign, but not via your GivenGain donation page.

Select the applicable source of payment (e.g. cash) from the Payment method.

Add any other information that will help the charity administrator, using the Note field. This will not be displayed publicly.


  • If the donation is set as Anonymous, only the date and amount will display in your public campaign page donation list.
  • Any message added in the Message from donor field will display in your public campaign page donation list.
  • If your campaign is linked to an event page on GivenGain, you'll further be able to select an event to link the donation to. (Check with the event directly for your campaign to be added to their event page if this has not been done.)
  • If there are individual fundraising projects linked to your campaign page, you’ll in addition be able to select a fundraising project to link the donation to.

campaign_donations.png  project_donations.png

Your publicly-displayed raised amount will increase by the amount you have entered on the 'Additional donations' page. This will be visible on your charity page, the relevant campaign page, and the selected events and fundraising projects linked to the campaign. A disclaimer will be added to these totals, indicating that it includes donations received from other sources.

On the public campaign page (and on the public fundraiser project page, if linked), a note reading 'From sources outside GivenGain' will be displayed below each off-platform donation, together with the donor's message if applicable.

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